Our goal is to ensure your complete satisfaction: If, for whatever reason, you are dissatisfied with your purchase, you can return it to Splash Boutique within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit MUST be received within TWO business days of receipt of merchandise. Returns may be mailed in or brought to our Indian Rocks Beach location. Please contact us before sending in a return to receive a Return Merchandise Authorization (RMA) number and a shipping label. Please include your order number in or on the package along with whether you would like a refund or exchange. Items returned without an RMA may be subject to a delay in processing and a 15% restocking fee. We also request you provide us with a tracking number for your return, as we are not responsible for items lost in transit.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will process your refund. Please allow 5-7 days for a credit to appear on your account
We will gladly exchange any merchandise that qualifies under the conditions outlined below within 30 days of purchase. Exchanges are subject to availability when the item is returned back to us. We pay return shipping! Splash Boutique will ship any exchanged merchandise free of charge within the United States. If the item was sent back for an exchange, please allow 3-7 business days for the replacement to be processed.
We are unable to process an exchange request for Lindsay Phillip’s products. If you are interested in returning a Lindsay Phillip product within 30 days of purchase, a refund will be provided once the item has been received and processed by our returns department. If you are interested in an alternate color or size for a Lindsay Phillip’s product, please place a new order with the desired item at your convenience.
Please read all conditions below. If conditions are not met, Splash Boutique reserves the right to refuse the return or to charge a restocking fee not less than 15%. All returned or exchanged items must be in new condition, in their original box, and must include ALL packing material, and ALL accessories, otherwise we reserve the right to reject the product. Splash Boutique is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only. Splash Boutique reserves the right to deny service to any customer for abusive or irregular use of the return policy at its sole discretion
Have any comments or questions regarding our Return Policy? Contact us:
Send us a note: here
Phone: (727) 565-4675
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